Manager la RSE dans un environnement complexe
La complexité croissante de l’environnement induit une vision systémique des entreprises. Ces dernières sont ainsi placées au cœur d’interactions entre parties prenantes (salariés, investisseurs, opinion publique, etc.) aux objectifs divers, parfois contradictoires. Faire de la RSE (responsabilité sociale/sociétale des entreprises) un axe stratégique, donne les clés de compréhension de l’écosystème formé par les nombreuses parties prenantes. Cette approche est appliquée ici aux services et établissements sociaux et médico-sociaux qui font face à un environnement en pleine mutation : allongement de la durée de vie, introduction de technologies innovantes et coûteuses pour l’accompagnement et la prise en charge de publics fragiles, rationalisation des ressources financières, fort contrôle exercé par les tutelles, apparition d’investisseurs privés, exigences croissantes des usagers en matière de qualité ou d’éthique, etc. Pour mieux comprendre comment les dirigeants et leurs équipes peuvent répondre à la pression de leur environnement et des parties prenantes qui le composent, tout en faisant de la qualité de l’accompagnement et des soins leur préoccupation première, l’ouvrage propose de répondre aux questions suivantes : - quels sont les concepts et outils d’aide à la formalisation de la RSE, en particulier pour les organisations sociales et médico-sociales ? - quelles sont les parties prenantes des organisations sociales et médico-sociales et quelle peut être leur place dans la stratégie RSE ? - comment piloter la performance sociétale des organisations sociales et médico-sociales, avec quels outils et quels indicateurs ?
The Age of Responsibility
This landmark book shows how the old model of corporate sustainability and responsibility is being replaced by a second generation movement that goes beyond the outmoded approach of CSR as philanthropy or public relations concern to a more authentic, stakeholder-driven model. The author describes the new concept and mission of the new movement and explains its agenda in a succinct guide that will be useful for CSR professionals, including managers, consultants, academics, and non-governmental organizations.
Natural Resources and Violent Conflict
Research carried out by the World Bank on the root causes of conflict and civil war finds that a developing country's economic dependence on natural resources or other primary commodities is strongly associated with the risk level for violent conflict. This book brings together a collection of reports and case studies that explore what the international community in particular can do to reduce this risk.; The text explains the links between natural resources and conflict and examines the impact of resource dependence on economic performance, governance, secessionist movements and revel financing. It then explores avenues for international action - from financial and resource reporting procedures and policy recommendations to commodity tracking systems and enforcement instruments, including sanctions, certification requirements, aid conditionality, legislative and judicial instruments.
The Fortune at the Bottom of the Pyramid
Collectively, the world's billions of poor people have immense untapped buying power. Prahalad's global bestseller shows why companies can't afford to ignore "Bottom of the Pyramid" (BOP) markets. Now available in paperback, it offers a blueprint for driving the radical innovation companies will need to profit in emerging markets, and using those innovations to become more competitive everywhere.
The CV Book
The CV Bookis the definitive book on CV writing. it provides help, advice and templates from The CV Centre, the UK’s leading CV consultancy, based on many years’ experience and encompassing principles tried, tested and proven on a daily basis. Focussed on market needs - evidence-based and developed entirely from customer information. USP - 15 most common mistakes. Sales channel through author's own company and publicity. Added value - templated and website material.
In some parts of the world spending on pharmaceuticals is astronomical. In others people do not have access to basic or life-saving drugs. Individuals struggle to afford medications; whole populations are neglected, considered too poor to constitute profitable markets for the development and distribution of necessary drugs. The ethnographies brought together in this timely collection analyze both the dynamics of the burgeoning international pharmaceutical trade and the global inequalities that emerge from and are reinforced by market-driven medicine. They demonstrate that questions about who will be treated and who will not filter through every phase of pharmaceutical production, from preclinical research to human testing, marketing, distribution, prescription, and consumption. Whether considering how American drug companies seek to create a market for antidepressants in Japan, how Brazil has created a model HIV/AIDS prevention and treatment program, or how the urban poor in Delhi understand and access healthcare, these essays illuminate the roles of corporations, governments, NGOs, and individuals in relation to global pharmaceuticals. Some essays show how individual and communal identities are affected by the marketing and availability of medications. Among these are an exploration of how the pharmaceutical industry shapes popular and expert understandings of mental illness in North America and Great Britain. There is also an examination of the agonizing choices facing Ugandan families trying to finance AIDS treatment. Several essays explore the inner workings of the emerging international pharmaceutical regime. One looks at the expanding quest for clinical research subjects; another at the entwining of science and business interests in the Argentine market for psychotropic medications. By bringing the moral calculations involved in the production and distribution of pharmaceuticals into stark relief, this collection charts urgent new territory for social scientific research. Contributors. Kalman Applbaum, João Biehl, Ranendra K. Das, Veena Das, David Healy, Arthur Kleinman, Betty Kyaddondo, Andrew Lakoff, Anne Lovell, Lotte Meinert, Adriana Petryna, Michael A. Whyte, Susan Reynolds Whyte
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Poverty and Insecurity
How do men and women get by in times and places where opportunities for standard employment have drastically reduced? Are we witnessing the growth of a new class, where people exist without predictability or security in their lives? What effects do flexible and insecure forms of work have on material and psychological well-being? This book examines and challenges these questions.
Everyday, we are bombarded with advertising images of the smiling service worker. The book is written with the aim of focusing beneath the surface of these fairy tale images, to seek out and understand the reality of service workers’ experience. Within the sociology of work and related literatures, there are an increasing number of empirical studies of different types of service work, but there has been little progress in attempts to theorize the nature of service work, per se. This book fills this gap by bringing together major scholars from the US and UK who use a range of critical perspectives to explore key elements in the organization and experience of contemporary service work. It will make an invaluable secondary text for advanced undergraduates and graduates studying courses/modules such as sociology of work, industrial sociology, social theory and work, organization studies, and organizational theory.
The Design of Business
Most companies today have innovation envy. Many make genuine efforts to be innovative: they spend on R&D, bring in creative designers, hire innovation consultants; but they still get disappointing results. Roger Martin argues that to innovate and win, companies need 'design thinking'.