Manager la RSE dans un environnement complexe
La complexité croissante de l’environnement induit une vision systémique des entreprises. Ces dernières sont ainsi placées au cœur d’interactions entre parties prenantes (salariés, investisseurs, opinion publique, etc.) aux objectifs divers, parfois contradictoires. Faire de la RSE (responsabilité sociale/sociétale des entreprises) un axe stratégique, donne les clés de compréhension de l’écosystème formé par les nombreuses parties prenantes. Cette approche est appliquée ici aux services et établissements sociaux et médico-sociaux qui font face à un environnement en pleine mutation : allongement de la durée de vie, introduction de technologies innovantes et coûteuses pour l’accompagnement et la prise en charge de publics fragiles, rationalisation des ressources financières, fort contrôle exercé par les tutelles, apparition d’investisseurs privés, exigences croissantes des usagers en matière de qualité ou d’éthique, etc. Pour mieux comprendre comment les dirigeants et leurs équipes peuvent répondre à la pression de leur environnement et des parties prenantes qui le composent, tout en faisant de la qualité de l’accompagnement et des soins leur préoccupation première, l’ouvrage propose de répondre aux questions suivantes : - quels sont les concepts et outils d’aide à la formalisation de la RSE, en particulier pour les organisations sociales et médico-sociales ? - quelles sont les parties prenantes des organisations sociales et médico-sociales et quelle peut être leur place dans la stratégie RSE ? - comment piloter la performance sociétale des organisations sociales et médico-sociales, avec quels outils et quels indicateurs ?
Praise for the First Edition: 'Reflexive Methodology is a textbook indispensable to any young researcher. It does not tell its readers how to do research. It does something much more important: It shows how research has been done in the qualitative tradition, thus encouraging the readers to make their own choices' - Barbara Czarniawska, Goteborg University 'I would go so far as to argue that this book should be on the reading list of all social scientists and philosophers with an interest in the theory and practice of research' - Prometheus Reflexive Methodology established itself as a groundbreaking success, providing researchers with an invaluable guide to a central problem in research methodology - how to put field research and interpretations in perspective, paying attention to the interpretive, political and rhetorical nature of empirical research. Now thoroughly updated, the Second Edition includes a new chapter on positivism, social constructionism and critical realism, and offers new conclusions on the applications of methodology. It also provides further illustrations and updates that build on the acclaimed and successful first edition. Reflexivity is an essential part of the research process. In this book, Mats Alvesson and Kaj Skoldberg make explicit the links between techniques used in empirical research and different research traditions, giving a theoretically informed approach to qualitative research. The authors provide balanced reviews and critiques of the major schools of grounded theory, ethnography, hermeneutics, critical theory, postmodernism and poststructuralism, discourse analysis, genealogy and feminism. This book points the way to a more open-minded, creative interaction between theoretical frameworks and empirical research. It continues to be essential reading for students and researchers across the social sciences.
The Age of Responsibility
This landmark book shows how the old model of corporate sustainability and responsibility is being replaced by a second generation movement that goes beyond the outmoded approach of CSR as philanthropy or public relations concern to a more authentic, stakeholder-driven model. The author describes the new concept and mission of the new movement and explains its agenda in a succinct guide that will be useful for CSR professionals, including managers, consultants, academics, and non-governmental organizations.
Poverty and Insecurity
How do men and women get by in times and places where opportunities for standard employment have drastically reduced? Are we witnessing the growth of a new class, where people exist without predictability or security in their lives? What effects do flexible and insecure forms of work have on material and psychological well-being? This book examines and challenges these questions.
The Fortune at the Bottom of the Pyramid
Collectively, the world's billions of poor people have immense untapped buying power. Prahalad's global bestseller shows why companies can't afford to ignore "Bottom of the Pyramid" (BOP) markets. Now available in paperback, it offers a blueprint for driving the radical innovation companies will need to profit in emerging markets, and using those innovations to become more competitive everywhere.
Sensemaking in Organizations
The teaching of organization theory and the conduct of organizational research have been dominated by a focus on decision-making and the concept of strategic rationality. However, the rational model ignores the inherent complexity and ambiguity of real-world organizations and their environments. In this landmark volume, Karl E Weick highlights how the `sensemaking' process shapes organizational structure and behaviour. The process is seen as the creation of reality as an ongoing accomplishment that takes form when people make retrospective sense of the situations in which they find themselves.
The CV Book
The CV Bookis the definitive book on CV writing. it provides help, advice and templates from The CV Centre, the UK’s leading CV consultancy, based on many years’ experience and encompassing principles tried, tested and proven on a daily basis. Focussed on market needs - evidence-based and developed entirely from customer information. USP - 15 most common mistakes. Sales channel through author's own company and publicity. Added value - templated and website material.
Donald Bowersox A été écrit sous une forme ou une autre pendant la plus grande partie de sa vie. Vous pouvez trouver autant d'inspiration de Logistical Management Aussi informatif et amusant. Cliquez sur le bouton TÉLÉCHARGER ou Lire en ligne pour obtenir gratuitement le livre de titre $ gratuitement.
Entrepreneurship in Africa
Who are the entrepreneurs who have achieved success, wealth, and recognition in their African homelands, and how did they do it? Entrepreneur Dave Fick interviewed several hundred women and men who were willing to assume risks, often spectacular ones, for personal economic gain--but who did it legally, ethically, and who are now giving back to their nations and societies at least as much as they received. They speak openly of their hardships and failures, what they did right and what they did wrong, and their accounts are remarkable. We gain insight into the way business must be done under harsh political and economic circumstances, but we also learn unusual techniques and strategies that others in more favorable milieus can use to accomplish similar feats. With commentaries from notable scholars and other businesspeople and with Fick's own first-hand onsite observations, the book is a self-educating colloquium, a collection of personal meetings, accounts, letters, emails and telephone calls between Fick, his counterparts in Africa, and others around the world. It is also an attempt to encourage a dialogue that will accelerate the exchange and spread of knowledge and ideas, and a way to help the people of Africa build a peaceful and better society for themselves and the world.
Design of Business
Most companies today have innovation envy. They yearn to come up with a game—changing innovation like Apple's iPod, or create an entirely new category like Facebook. Many make genuine efforts to be innovative—they spend on R&D, bring in creative designers, hire innovation consultants. But they get disappointing results. Why? In The Design of Business, Roger Martin offers a compelling and provocative answer: we rely far too exclusively on analytical thinking, which merely refines current knowledge, producing small improvements to the status quo. To innovate and win, companies need design thinking. This form of thinking is rooted in how knowledge advances from one stage to another—from mystery (something we can't explain) to heuristic (a rule of thumb that guides us toward solution) to algorithm (a predictable formula for producing an answer) to code (when the formula becomes so predictable it can be fully automated). As knowledge advances across the stages, productivity grows and costs drop-creating massive value for companies. Martin shows how leading companies such as Procter & Gamble, Cirque du Soleil, RIM, and others use design thinking to push knowledge through the stages in ways that produce breakthrough innovations and competitive advantage. Filled with deep insights and fresh perspectives, The Design of Business reveals the true foundation of successful, profitable innovation.